As soon as I arrived from my Eurostar journey I headed to the Disney Express counter where I just had to give my name and hotel and was walked over to the bag drop off and given my receipt for my case.
Following this I headed for the next desk to pick up my magic pass which acts as my room key, park ticket and half board plus ticket.
I was also given a voucher to collect my PhotoPlus which I had to pick up separately.
I also did not get my room number when I checked in with the Disney Express Service, but it was nice to be able to drop my case off so I could go directly yo the parks rather than having to go to the hotel first.
I then eventually got my room number by text and email, however my room card wasn’t activated so had to get that done at the hotel reception.
As a word of warning as well, af the Sequoia Lodge, the baggage pick up shuts at midnight, reception will still help with getting the baggage for you.
Founder of ThemeParkRM. Spending most of his time at Thorpe Park and loves The Runaway Mine Train at Alton Towers (choo choo!)